Legal notice
Last updated: 15 June 2026
This website is operated by Ecommerce Advisory Group Pty Ltd, trading as The Gift Company.
Business details
Trading name: The Gift Company AU
Legal entity: Ecommerce Advisory Group Pty Ltd
ABN: 16 689 668 371
Website: www.thegiftcompany.com.au
Email: info@thegiftcompany.com.au
Customer support: support@thegiftcompany.com.au
Phone: 1300 539 211
Mailing address: 40 Montana Street, Glen Iris, VIC 3146, Australia
Customer support and order enquiries
For order updates, delivery enquiries, returns, exchanges, damaged items, missing items or product support, please contact our Customer Care team at support@thegiftcompany.com.au.
You can also submit an order enquiry here: Submit an order enquiry.
Business hours
Monday to Friday: 9:00am – 3:00pm AEST
Saturday, Sunday and public holidays: Closed
Response times may be longer during sales, peak trading periods and public holidays.
Website information
The information on this website is provided for general information and shopping purposes. We make reasonable efforts to ensure product information, pricing, availability, descriptions, images and content are accurate and current. However, errors, omissions or changes may occur.
We reserve the right to correct errors, update information, change prices, modify promotions, remove products or cancel orders where necessary and where permitted by law.
Product information
Product images, colours, packaging and appearance may vary slightly depending on your screen, device settings, supplier updates or manufacturer changes.
For fragrance, bath, body, skincare, wellness and personal care products, please read the product information, ingredients, warnings and usage instructions before use. If you have allergies, sensitivities, medical conditions or concerns, seek appropriate professional advice before using the product.
Australian Consumer Law
Nothing on this website, including our policies, product pages, terms, disclaimers, sale conditions or promotional terms, is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law or any other applicable law.
You may be entitled to a repair, replacement, refund or other remedy if a product fails to meet a consumer guarantee.
Intellectual property
All content on this website, including text, images, graphics, logos, icons, layout, design, product content, page content, video and other materials, is owned by or licensed to The Gift Company, Ecommerce Advisory Group Pty Ltd, our suppliers, partners or licensors.
You must not copy, reproduce, modify, distribute, publish, scrape, download, display, transmit or commercially exploit any part of this website or its content without our prior written consent.
All third-party brand names, trademarks, logos and product names remain the property of their respective owners.
Third-party links and services
This website may contain links to third-party websites, platforms, payment providers, shipping providers, apps, social media pages or other external services.
We are not responsible for the content, security, privacy practices, availability, accuracy or policies of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.
Limitation of liability
To the maximum extent permitted by law, The Gift Company, Ecommerce Advisory Group Pty Ltd, our directors, employees, contractors, suppliers, partners and service providers are not liable for any indirect, incidental, special, consequential or punitive loss or damage arising from your use of this website, our services or products.
Where liability cannot be excluded under applicable law, our liability is limited to the maximum extent permitted by law.
Policies
Your use of this website and purchases from The Gift Company are also subject to our policies, including:
Contact
If you have questions about this Legal Notice, please contact us:
The Gift Company
Operated by Ecommerce Advisory Group Pty Ltd
ABN: 16 689 668 371
Email: info@thegiftcompany.com.au
Support: support@thegiftcompany.com.au
Phone: 1300 539 211
Mailing address: 40 Montana Street, Glen Iris, VIC 3146, Australia