Frequently asked questions
Helpful answers about The Gift Company, our products, delivery, gifting and customer support.
What does The Gift Company sell?
The Gift Company sells premium gifts, scented candles, reed diffusers, perfumes, perfume oils, room sprays, bath and body products, gift sets, hampers and home fragrance products online in Australia.
Is The Gift Company Australian owned?
Yes. The Gift Company is an Australian owned online store, operated by Ecommerce Advisory Group Pty Ltd, with customer support available for Australian shoppers.
Does The Gift Company deliver Australia wide?
Yes. The Gift Company delivers Australia wide. Eligible orders over $95 receive free standard shipping, and shipping details are available on our shipping policy page.
Can I buy gifts directly for someone else?
Yes. You can order online and send gifts directly to the recipient. Our gift-ready collections include candles, diffusers, perfumes, bath and body products, gift sets and hampers for many occasions.
Do you offer corporate gifts and bulk orders?
Yes. The Gift Company can assist with corporate gifts, client gifts, staff gifting, thank you gifts and bulk orders. Please use our corporate gifting page to submit your enquiry.
How do I choose the right fragrance?
You can shop by fragrance family, including amber, woody, gourmand, fresh, fruity, floral and chypre. This helps you find candles, diffusers and perfumes that match the mood, season or person you are buying for.